Online Team Store

TEAM ORDERING MADE EASY

Contact us to open your team store today!

Contact Us

How to set up A Team Store
 

Follow the steps below and email all information to  support@theteehive.com

01. About Your Team

Subject Line: Name of Company Team Store Inquiry. Include your name and contact information in your email.

02. Pick Your Store Items

Choose From:
1 Jacket or 1 Sweatshirt
1 Top (Tee, Tank or Bra)
1 Bottom (Legging, Jogger, Sweatpant)
*OPTIONAL 1 Bag

03. How to Customize

Let our designers know which color(s) you want these items to be, what you want the garments to say, and how you want them printed. Examples include your team name and/or logo.

04. Add personalization

Let us know which items you would like to offer the flexibility to add names or numbers. Added cost is $10 per item.

ANY QUESTIONS? NO WORRIES, WE've GOT YOU COVERED.

Have questions? We’re hereto help

EMAIL:

support@theteehive.com
Let us know!

Team Stores vs. Bulk Orders:

TEAM STORE BENEFITS: EASY. MOVEU does the work! Your team members are able to order online from an easy to use storefront that MOVEU sets up. MOVEU handles all the payments. No order forms. You no longer need to go through order forms to summarize the order as MOVEU does this for you. We know how painful and long this can be! The coach receives a box from MOVEU with all items packaged for each individual. No more organizing items and sizes by team member. All you need to do is hand them out.

TEAM STORE LIMITATIONS: Team stores are set up at a quantity of 6 pricing. This is for a few reasons..mainly because we don’t know what the final count will be. So if you know you will have large volumes you can get cheaper pricing by going with a bulk order. There is a $5.00 processing fee with each customer’s team store order. We charge this to cover all of the work that goes into processing team store orders. From start to finish it can be a lot. • Limited 4 items for each Team Store.

BULK ORDER BENEFITS: These are hands down the most cost-effective way to go. You get tiered pricing based on quantity and do not have the $5.00 fee per order. Bulk orders are processed faster.

BULK ORDER LIMITATIONS: Not as easy You handle payments from your team members and submit one large payment to MOVEU. You will need to summarize all of your order forms and submit one large order. When you get the box of merch, you then have to organize all the sizes by the individual.
‍

How long does it take for production?

Depending on the season, our typical production time is 4 weeks once the custom design is finalized. Please let us know if you have a tight deadline so we can work within your time frame to make sure your order arrives on time.

What's the "Order Deadline"?

The order deadline is when you want to "close" your online store.
When your online store is up and running, you can keep your store "open" as long as you want to get the orders in. Once it meets the ORDER DEADLINE, people can no longer access the website to make a purchase. We will then put all of the online orders into production, which is when the 3-4 week production time starts.

It's important to plan your deadline accordingly. If you need any assistance, please let us know.

Why can I only pick 4 items for my store?

1) It helps your store item to hit the minimums required quantity.
2) Team Unity - We have heard from past customers they wished they would have done fewer products so all of their team purchased the same items. To stay looking unified as a team at events, it is important to look the same!
3) More Sales - Our analytics show that fewer items actually produce more sales in your store!
4) Faster - Once your store closes, your items will be produced faster.

Why is there a requirement of a minimum quantity of 6?

For all of our custom orders, we have a requirement of minimum quantity of 6. This is to help us provide you the most compatible pricing, fastest production time and to maximize our custom capability.

Can I see who has made a purchase?

Yes! As your customers make purchases, you can see who has purchased. We will provide more information once your store is up and running.

Who gets the order?

All the orders will be shipped to the coach together. We will send you the tracking number once they are shipped.

How do I request a Size Kit?

Click here to request a Size Kit.  There is a $5.00 Processing Fee and we pay the shipping and return! Try them on and document all of your athlete's sizes! We include a shipping label in the box - All you need to do is schedule the shipment and send back to us free!
* We include every other size in the size kit to avoid extra fees.

If I ordered a wrong size, can I exchange or return it?

Unfortunately,  we are unable to exchange or refund custom items.  This is why we send out size kits to prevent this.  Please contact your customer representative if you have any issue.